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Case Study :
Transforming Case Management with Trebble.com

Client Overview

  • Company Name: Troy Law Center Law Firm
  • Industry: Legal Services
  • Location: Michigan, USA
  • Size: 4 attorneys, 2 paralegals, and support staff
  • Primary Challenges: Inefficient case tracking, communication bottlenecks, compliance risks, and administrative overload

Challenges Before Trebble.com

Before implementing Trebble.com, Troy Law Center faced significant case management inefficiencies:

Disorganized Case Files

The firm used a combination of emails, spreadsheets, and physical documents, making it difficult to track case history.

Case files were often scattered across multiple systems, leading to delays in retrieving essential documents.

Inefficient Communication

Attorneys and paralegals relied heavily on emails and phone calls for updates, resulting in missed messages and delayed responses.
 
Clients frequently complained about slow updates on case progress.

Missed Deadlines & Compliance Risks

The firm struggled with tracking legal deadlines, leading to unnecessary case delays and, in some instances, penalties.
 
Compliance with document retention policies and regulatory guidelines required manual verification, increasing the risk of non-compliance.

High Administrative Workload

Paralegals spent significant time on repetitive tasks such as scheduling, document generation, and case status updates.
 
Lawyers were unable to dedicate enough time to case strategy due to administrative burdens.

Solution: Trebble.com Implementation

To resolve these issues, Troy Law Center integrated Trebble.com Case Management Software into its daily operations.

  1. Centralized Case Management System
  • Trebble.com provided a unified dashboard where all case files, communications, and task lists were stored in one location.
  • Attorneys and staff could access case details instantly, reducing the time spent searching for information.
  1. Workflow Automation
  • The software automated document generation for legal filings, contracts, and case summaries.
  • It automatically assigned tasks based on case type, reducing manual workload.
  • A smart calendar tracked court dates and filing deadlines, sending reminders to attorneys.
  1. Improved Communication & Client Portal
  • Trebble.com included an internal messaging system to streamline team discussions.
  • A secure client portal allowed clients to track case progress, upload documents, and communicate directly with their legal team.
  1. Compliance & Security Enhancements
  • The software ensured all legal documents were stored securely and in compliance with data protection laws.
  • Built-in audit trails allowed the firm to track case modifications, ensuring accountability.
  • Compliance checklists ensured all necessary legal steps were followed in each case.

Implementation Process

Migrated existing case data to Trebble.com.

Conducted staff training sessions on new workflows.

Implemented automated workflows for case filing and tracking.

Configured custom dashboards for different legal teams (litigation, corporate law, family law).

Rolled out the client portal to enhance transparency.

Gathered feedback from attorneys and staff to refine workflows.

Results & Measurable Impact

Six months after adopting Trebble.com, Troy Law Center experienced significant improvements:

Increased Efficiency & Productivity

30% reduction in administrative workload, allowing lawyers to focus on case strategy.
 
25% faster case resolution, improving overall case turnover rates.

Enhanced Client Satisfaction

Client response times improved by 40% due to automated updates and real-time case tracking.
 
Clients rated the new system 4.8/5 for ease of access and communication.

Improved Compliance & Risk Management

100% compliance with legal documentation policies, reducing the risk of missing key filings.
 
The firm avoided penalties due to missed deadlines, saving thousands of dollars annually.

Cost Savings & ROI

The firm saved an estimated $150,000 annually in operational costs by reducing inefficiencies.
 
Staff turnover decreased, as paralegals and attorneys had a more manageable workload.

Key Takeaways & Lessons Learned

  1. Centralized data access improves efficiency – Having all case information in one platform significantly reduced time wasted on searching for files.
  2. Automating routine tasks frees up valuable time – Trebble.com’s automation reduced manual paperwork, allowing attorneys to focus on higher-value tasks.
  3. Transparency enhances client relationships – Clients appreciated real-time access to their case progress, leading to higher trust and satisfaction.
  4. Compliance tools prevent costly mistakes – Built-in compliance features ensured deadlines were met and documentation was always in order.

Conclusion

” By implementing Trebble.com, Troy Law Center transformed its legal operations, achieving greater efficiency, improved compliance, and better client relationships. The firm now operates with streamlined workflows, faster case resolutions, and reduced administrative burdens, setting a benchmark for modern case management in the legal industry. “

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